GiftGator offers you a new way of giving, and always at the lowest price! View our Lowest Online Price Guarantee
We understand that you want to get the most bang for your buck and we agree, so we’ve made sure that you always get the best available online price. So, if you find a lower price for the same tour or experience offered by the same vendor, send us the details and we will refund you the difference.
No gimmicks - No exceptions – No bs
It’s GiftGator’s Lowest Online Price Guarantee and we stand behind it 100%!
The GiftGator Team
Non-refundable, non-transferable credits with a dollar value that can be used as currency to purchase any experience or product on GiftGator.ca. Account credits can be obtained from a refund or exchange of an experience voucher or gift card or provided if an experience is no longer available when the customer wants to redeem them. If they are obtained from an experience voucher, GiftGator account credits carry the same expiry date as the original experience voucher.
When you purchase and/or use an GiftGator Experience Voucher or Gift Card and tick the box that says ‘I understand and accept the Terms and Conditions’, you become legally bound by these terms and conditions and the GiftGator Privacy Policy . Please do not proceed to purchase or redeem your GiftGator Experience Voucher or Gift Card until you have read, understood and accepted these terms and conditions. If you have any questions, please contact us at [email protected] and we will be pleased to assist you.
While the purchaser or recipient of an Experience Voucher may at any time during the validity period make a booking by redeeming the Voucher, they can also make an exchange at no additional charge. If exchanged, you will receive credit on your GiftGator account which you can then use towards any other experience or product on our website.
We reserve the right to change prices without notice. Taxes include the Goods and Services Tax (GST) at the current rate of 5% in Canada, and an additional 7% Provincial sales tax in BC for products and rentals. Taxes will be clearly shown at the checkout.
GiftGator charges a 3% transaction fee to recover the costs it incurs for all refunds. These fees will be clearly displayed to GiftGator customers when receiving their refunds.
We guarantee that the customer will pay the lowest online price offered by our partnered operators. If the customer can find a lower online advertised price for the same experience offered by the same operator elsewhere online, GiftGator will match it. You will be asked to provide a URL so that we can verify pricing.
GiftGator Experience Vouchers remain valid for 2 years from the date of purchase and must be booked and taken within this time frame.
Experience Vouchers are subject to the following;
After an Experience Voucher has expired, it is no longer valid, and all transaction attempts will be declined. Any unused value at the date of expiry will become the property of GiftGator. Extensions for use of GiftGator Experience Vouchers are not permitted under any circumstances.
The expiry date is clearly displayed on all Experience Gift Vouchers.
GiftGator Gift Cards never expire and can be used for any GiftGator experience or product.
If obtained from an Experience Voucher, GiftGator Account Credits carry the same expiry date as the original Experience Voucher. After Account Credits have expired, they are no longer valid, and all transaction attempts will be declined. Any unused value at the date of expiry will become the property of GiftGator. Extensions for use of GiftGator Account Credits are not permitted under any circumstances.
It is the responsibility of the purchaser to correctly address gifts, whether by email, Canada Post or courier. GiftGator cannot be held responsible for any damaged, missing or delayed orders where incorrect or incomplete delivery details (address and, if relevant, appropriate delivery instructions) have been provided.
A re-delivery charge may apply if the recipient is unavailable for receipt of delivery, if the delivery address is incorrect or if there is no safe place to leave the item. In most circumstances where delivery has been attempted but unsuccessful, the item will be taken to the nearest post office or courier office. All attempts will be made to ensure delivery of the gift(s).
The customer/participant pledges that no claim or legal action will be initiated against GiftGator, Okanagan Adventures Ltd., its clients, its agents, employees, instructors, and/or personnel, due to any costs incurred due to rescheduling a booking or due to any accident or injury sustained while undertaking an experience booked through GiftGator.
The participant further agrees that GiftGator has no liability for any act, omission or default, whether negligent or otherwise of any Experience Provider or third party; no liability for any loss or damage occasioned by any negligent act or omission of any experience provider or third party; and where GiftGator’s liability cannot be excluded, such liability is limited to the value of the Gift Card or Experience Voucher purchased.
The Participant unconditionally agrees to fully indemnify GiftGator, Okanagan Adventures Ltd., and all its servants, agent’s, clients, directors and employees against any injury, damage or accident that may be sustained by the customer/participant, while participating in experiences booked through GiftGator or the Experience Providers who offer various services to GiftGator including experiences won as prizes.
The customer/participant warrants that he/she does not suffer from any medical condition and/or incapacity which may impair his or her ability to participate in GiftGator’s experiences and further, that the customer/participant does not suffer from any heart condition, epilepsy or other medical condition which may result in the customer/participant potentially placing himself/herself in a position of risk, by undertaking experiences booked through GiftGator.
All experiences are offered by Experience Providers subject to availability. Bookings are recommended to be made at least 3 weeks in advance. If you would like to book during peak times (such as weekends or holidays), you should book further in advance. Bookings are not finalized until you have received a confirmation of your booking from the Experience Provider. Please be advised that most experiences display availability dates on the website. These dates are guidelines only and are subject to change. We suggest that if you plan to purchase an Experience Voucher for a date listed on very short notice, you contact us to ensure there is still availability before completing the transaction.
All GiftGator experiences are subject to removal from our website at any time without notice and GiftGator accepts no liability for the removal of experiences from our website.
If an experience is removed from the site and the Experience Provider is no longer honoring bookings, a GiftGator Account Credit for the value of the Experience Voucher will be given to the holder of the voucher. The GiftGator account credit will have the same expiry date as the original experience voucher
Where a refund is granted, the refund will be processed back to the purchaser only for the original amount paid excluding any delivery and transaction fees. In the event of a partial refund, for whatever reason, GiftGator will charge a 3% transaction fee to recover the costs incurred. Where the original purchase was made with a GiftGator Gift Card, Experience Voucher or Account Credit, it can only be exchanged for a GiftGator account credit.
We are unable to refund the recipient of an Experience Voucher under any circumstances and as an alternative, an exchange will be offered. A GiftGator Account Credit for the amount paid for the original Experience Voucher will be added to the recipients GiftGator Customer Account.
It is your responsibility to ensure you enter your email address and other contact details correctly when you complete the experience booking process on the GiftGator website. Failure to do so may result in loss or incorrect delivery of the email confirmation of your experience. As the Experience Provider will be expecting you, you may end up forfeiting your Experience Voucher (subject to the experience provider’s terms and conditions).
If you have a problem or a complaint on the day of your experience, please bring this to the Experience Provider’s attention immediately so that issues may be addressed on the spot, where possible.
Some of the experiences that we promote as an agent can be considered dangerous. Prior to ordering or participating in any experience you should be aware of the risks involved. GiftGator can provide further information if you are in any doubt about any experience. Experience providers warrant that they maintain appropriate public liability insurance for all risks associated with its business and service provisions. We make no warranty or representation about their business or services whatsoever. The responsibility rests with you to make independent inquiries with the Experience Provider or other third parties as to the need to acquire your own insurance coverage.
Independent Experience Providers provide the information about their experiences. We try to ensure that our promotional information is accurate and up-to-date; however the content or format of some experiences may change slightly from time to time. The Experience Provider (upon confirmation of each booking) will provide the final details about each experience. The Experience Provider will notify you of any subsequent changes. Your participation in each experience is conditional upon your acceptance of the Experience Provider’s terms and conditions at the time your booking is confirmed by the Experience Provider.
Experience lengths are approximate and are given by Experience Providers as a guide to the total time you will be at their venue. Unless otherwise stated, you will normally take your turn with the Experience Provider’s other customers and there may be waiting time involved. Any itinerary provided to you is indicative only and the order of events may change.
Certain experiences provided by Experience Providers are subject to minimum age, weight, health or other restrictions. These restrictions are outlined on the relevant experience information page and in your booking confirmation. Please read this information carefully. It is your responsibility to understand any restrictions prior to confirming your booking. If you are later forced to cancel due to restrictions, you may be liable for charges by the provider of your experience or forfeit the experience all together. Please refer to section 16 – Cancellations.
GiftGator offers promotional discounts and special offers from time to time (‘promotional offers ‘ or ‘promotional codes’). If you have a promotional code, it should be entered at the payment screen where prompted. By redeeming any of GiftGator’s promotional codes or promotional offers, you agree to accept and comply with all the following terms and conditions of use.
The text and illustrations (including photographs) used by GiftGator are protected by copyright and must not be copied in whole or in part without the express permission of GiftGator.
The GiftGator website, www.giftgator.ca is owned and operated by GiftGator and Okanagan Adventures Ltd. We reserve the right to change these terms and conditions without notice.
We encourage you to leave feedback on your experience with GiftGator and the experiences that GiftGator offers. All submitted content is subject to these terms of use. In the event of a conflict between these terms and GiftGator Privacy Policy , these terms will prevail to the extent of the inconsistency.
By submitting any content to GiftGator, you represent and warrant that:
You agree to indemnify and hold GiftGator (and Okanagan Adventures Ltd. and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (direct or indirect) including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
All content that you submit will be used at GiftGator’s sole discretion. GiftGator reserves the right to change, condense or delete any content on the GiftGator website it deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. GiftGator does not guarantee that you will have any recourse through GiftGator to edit or delete any content you have submitted. You acknowledge that you, not GiftGator, are responsible for the contents of your submission. None of the content that you submit will be subject to any obligation of confidence on the part of GiftGator, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that GiftGator and its third-party service providers may use your email address to contact you about the status of your review and for other administrative purposes.
From time to time GiftGator may offer customers incentives to leave reviews (e.g. discount coupon/entry into prize draws, etc.) As it is important to GiftGator that reviews are impartial and honest, these incentives will be available to customers regardless of whether the review is positive or negative.
